Philippines Vs India in the outsourcing battle

Posted under: Business by admin on October 14th, 2007 5:03 am

According to a senior analyst at the event, local call centers are projected to top the 2005 earnings of their Indian counterparts. Another visitor sees the same trend considering that the Philippine call center revenue grew by 300 percent over the last three years. An analyst from Australia believes that the Philippines could take the lead especially if the country boosted its attractiveness as an outsourcing location. But this could only happen, according to the foreign visitors, if the country would improve its telecommunications and other basic infrastructure. Currently, the Philippines is below the median as a location. But in terms of resources like the type of skills of the labor force, the cost of operations and the English-language proficiency of the workforce, the country is in a relatively high position, according to the same foreign analysts… read more…

 

 

The Philippines represents an enormous opportunity for investment for companies who take the time to check out what this country has to offer.

The Philippines is open to foreign investment and is committed to the liberalization of the service sector in accordance with WTO guidelines. Indeed the Philippines was one of the founding members of the World Trade organization. We offer special incentives to companies that invest into priority areas as designated by the government.

We have a skilled workforce that has been educated with English as the primary means of instruction. The overall literacy rate of the population is above 94% and among college graduates more than 99% have a professional proficiency in English. What is more our people speak English as one of our national languages making them oral/aural proficient. This is especially important in call center and customer support operations. The Philippines is already excelling in these areas.

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